00601 2200205 4500001002100000005001500021008004100036020001800077035002500095041000800120082001200128090001200140100001800152245013100170250001600301260002800317300002800345500000800373650001400381INLIS00000000000563620130515154052 ind  a979-741-762-x a0010-051300000005636 aind a658.812 a658.812 aJill, Griffin aCustomer Loyality (Menumbuhkan & Mempertahankan Kesetiaan Pelanggan) / editor, Yati, Sumiharti; penerjemah, Dwi Kartini, Yahya aCetakan : 3 aJakartabErlanggac2007 axv, 238 hlm. ;223,5 cm. a228 aManajemen